Changelog

Improvements

• Message synchronization: Messages sent from the platform are now properly synchronized across all systems, ensuring conversation continuity.
• Message ordering: Improved timestamp handling ensures messages appear in the correct order throughout emergency conversations.

Bug Fixes

• Duplicate messages: Fixed issue where location sharing created multiple duplicate messages in conversation history.
• Message context: Resolved issue where platform messages weren't visible to automated systems, ensuring proper conversation context is maintained.

Improvements

• Clearer confirmations: Users now get more consistent acknowledgement when completing key actions, helping reduce confusion and repeat attempts
• More consistent staff handling: Improved staff-related behaviour to reduce duplicates and improve day-to-day reliability
• Security hardening: Updated dependencies to address a reported security issue

Bug Fixes

• Report interactions: Fixed an issue where a “More Info” action could reference the wrong report in some cases

What's New

• Secure Image Storage: Licence disc and person information images submitted via WhatsApp are now stored with enhanced security
• Improved Reliability: Image uploads are tracked more reliably for better troubleshooting

Technical Details

Images submitted through access control flows now use secure storage references, ensuring consistent and reliable image delivery across the platform.

Bug Fixes

• Fixed report notification delivery: Resolved an issue where report notifications weren't being delivered to some users due to template configuration mismatches
• Improved chat reliability: Fixed an issue where follow-up messages could fail after sending images, ensuring conversations continue smoothly
• Corrected template language handling: Fixed template delivery failures caused by incorrect language code formatting

Improvements

• Separate enterprise and community templates: Report notifications now use dedicated templates for Enterprise and Community users, ensuring consistent delivery across both platforms
• Better error messaging: Improved error handling provides clearer feedback when template issues occur

What's New

• Full Patrol Management: Complete system for scheduling, tracking, and managing security patrols
• Dynamic Checkpoint Tracking: Checkpoint intervals now calculate based on actual distance rather than fixed times
• Automated Notifications: WhatsApp notifications for patrol start, progress updates, and abandonment alerts
• Manager Overrides: Managers can now override patrol schedules and settings as needed

Improvements

• Smart Scheduling: Patrol schedules now anchor to your configured start-of-day time
• Guard Reminders: Automatic nudges for guards who pause mid-route
• Abandoned Patrol Detection: System now flags patrols that never started or were abandoned

Bug Fixes

• Fixed issue with inconsistent data formatting
• Resolved warning message display issues
• Improved location accuracy on warning events

What's New

• Access Control System: Complete access control workflow for Enterprise tier with visitor management and vehicle verification
• Voice Agent: Hands-free incident reporting and panic alerts via voice calls
• Faster AI Responses: AI agents now process multiple actions simultaneously for quicker responses
• System Health Monitoring: Real-time monitoring ensures the system is always available
• Shorter Links: Cleaner message formatting with shortened URLs

Improvements

• Smarter Message Routing: System now intelligently routes between conversational and action-based interactions
• Automatic Failover: If one AI provider is unavailable, the system automatically switches to a backup
• Better Address Formatting: More consistent and accurate address display

Bug Fixes

• Fixed chat history appearing twice in some cases
• Fixed handling of stickers and reactions in messages
• Resolved video message processing issues

What's New

• WhatsApp Business Platform: Upgraded to the official WhatsApp Business Platform for improved reliability and features
• Two-Stage Alert Verification: New verification flow before broadcasting alerts to ensure accuracy
• Automated Reporting: Daily and weekly automated reports for statistics and engagement updates
• Interactive Alerts: Respond to alerts with interactive buttons directly in WhatsApp

Improvements

• Redesigned Alert Flow: Cleaner, more intuitive alert experience with button-based interactions
• Trip Acknowledgement: Users can now acknowledge trip alerts with interactive buttons
• Better Location Resolution: Improved location-to-address conversion for more accurate addresses
• Faster Reports: Report data now loads faster with improved caching

Breaking Changes

Note: This release upgrades the underlying WhatsApp platform. Existing integrations may require reconfiguration.

What's New

• WhatsApp Message Templates: Pre-approved message templates for proactive notifications and alerts
• Secure Media Storage: Images and videos now stored securely in the cloud for reliable handling
• Area Selection: Users can now select and manage monitoring areas directly from the map
• Custom Boundaries: Import and display custom geographic boundaries on your map

Improvements

• Better Map Visualization: Updated colors and improved visual hierarchy for area boundaries
• Phone Validation: Better phone number validation during WhatsApp registration
• Faster Chat History: Optimized retrieval for quicker response times
• Smarter Image Analysis: Enhanced AI for better image descriptions

Bug Fixes

• Fixed build errors related to authentication
• Resolved cache issues preventing default city loading
• Fixed URL handling on landing page

What's New

• WhatsApp Integration: Report incidents and monitor your area through natural conversations on WhatsApp
• Interactive Map Dashboard: See incidents in real-time on an interactive map with filtering and location tracking
• AI-Powered Conversations: Context-aware responses that understand your previous messages
• Weather Integration: Real-time weather data for situational awareness
• Secure Authentication: Protected login system for your account
• GPS Location Support: Automatic location detection for accurate incident positioning

Features

• Chat history that remembers your conversations
• Submit reports with automatic location data
• Map-based incident visualization
• Set your default city for relevant alerts
• Define monitoring zones for your area
• Mobile-friendly design that works on any device