Enhanced conversation display with better message ordering and clearer indicators for human-sent messages.
Enhanced message processing ensures conversations flow smoothly and messages are properly synchronized.
Improved message handling ensures conversations are properly tracked and displayed in the correct order.
Improved sorting and filtering controls give users better control over report views.
Enhanced report filtering and sorting provide more control over how reports are displayed.
Configure automated email notifications with an intuitive builder interface and template presets.
New intelligence dashboard helps teams explore report networks and understand alert delivery patterns.
Automated email notifications can now be configured to send alerts and updates based on report events.
New intelligence capabilities help teams understand report networks and add context to patrol events.
A new insights experience lets teams view, schedule, and read summaries with clearer formatting.
A new intelligence view makes it easier to trace vehicle activity and open full event details.
Scheduled summaries are now available for group conversations, with broader insight coverage and improved reliability.
Back-end support for intelligence insights now powers richer access control investigations.
A new insights experience lets teams view, schedule, and read summaries with clearer formatting.
Scheduled summaries are now available for group conversations, with broader insight coverage and improved reliability.
Shared links now open reliably even when the original link is malformed
A smoother survey flow and more reliable staff and patrol management
More reliable staff interactions, clearer confirmations, and strengthened security
More resilient patrol and staff data handling, with an improved survey experience
View survey submissions, analytics, and map visualisation with powerful filtering
Enhanced survey data retrieval with analytics, geographic data, and advanced filtering
Group Agent message feeds now update in real time for faster monitoring
Enhanced reliability and security for access control event images
Organisations can now customise the appearance of their public surveys with custom colours, logos, and fonts
Updated image handling for access control submissions via WhatsApp
Images submitted through access control flows now use secure storage references, ensuring consistent and reliable image delivery across the platform.
Fixed template delivery issues and improved chat history reliability
Enhanced image storage and delivery for access control events
Backend support for custom organisation branding on public surveys
Backend support for persistent media storage in skill reports
Media in skill reports now uses persistent storage, ensuring images and videos remain accessible long-term
Track click statistics and geographic breakdown for public survey links
Analytics are available for links configured with short URLs, with no additional setup required once tracking is enabled for your links.
Retrieve click analytics for public survey links
Admin tools for managing shareable public survey links
Staff Survey (requires login):
Public Links (no login):
Mobile-first survey tool for collecting geolocated safety perception data
Share anonymous safety surveys with anyone via public links
Backend support for geolocated safety perception surveys
Monitor multiple WhatsApp groups at once with a configurable multi-column feed view
Track keywords, sentiment, and trends across your WhatsApp group conversations
New multi-column feed view for monitoring WhatsApp group messages
Patrol events and access control logs now update instantly without manual refresh
Live patrol event tracking and improved staff management
Added statistical baseline model providing daily/hourly granularity and detailed crime type breakdowns
Daily Predictions: Get expected crime counts for any specific day, not just weekly aggregates
Hourly Breakdowns: Understand when crime is most likely throughout the day with peak hour analysis
Detailed Crime Types: See breakdown within categories (e.g., within "Theft", what percentage is vehicle break-ins vs shoplifting)
Confidence Intervals: Statistical bounds on predictions (e.g., "expect 12 crimes, 95% confidence between 8-17")
The API now provides insights from two models in a single response:
| Model | Strengths |
|---|---|
| Primary (Deep Learning) | Weekly patterns, spatial relationships, probability distributions |
| Baseline (Statistical) | Daily/hourly precision, specific crime types, confidence intervals |
Predictions now include:
All 10 cities now have baseline models that train in under 60 seconds, enabling rapid updates as new data becomes available.
Predictions now include expected crime counts alongside probability distributions
Expected Crime Counts: The model now predicts not just "what type of crime" but also "how many crimes" to expect in each area
Per-Type Volume Breakdown: Get expected counts broken down by crime category (e.g., "expect 3 thefts, 2 assaults this week")
Before: "This area has 35% theft probability, 25% assault" After: "This area has 35% theft (expect ~3 incidents), 25% assault (expect ~2 incidents), 8.5 total crimes expected"
Every city model has been retrained with dual prediction capabilities:
| City | Distribution Error | Count Correlation |
|---|---|---|
| London | 3.54% | 0.62 |
| Chicago | 3.99% | 0.88 |
| NYC | 4.33% | 0.77 |
| LA | 4.44% | 0.80 |
| Philadelphia | 4.69% | 0.87 |
| SF | 4.79% | 0.79 |
| Denver | 4.82% | 0.62 |
| Toronto | 4.82% | 0.79 |
| Boston | 5.82% | 0.85 |
| Seattle | 6.19% | 0.86 |
All prediction endpoints now include:
expected_total: Total crimes expected in the time periodexpected_counts: Breakdown by crime typecount_mae: Model accuracy for volume predictionsAdded Boston, Toronto, and Denver to reach full 10-city milestone
Three new cities complete our initial 10-city goal:
The platform now covers 3 countries:
| Rank | City | Prediction Error |
|---|---|---|
| 1 | NYC | 3.73% |
| 2 | Chicago | 3.82% |
| 3 | London | 4.02% |
| 4 | Philadelphia | 4.85% |
| 5 | Denver | 4.92% |
| 6 | LA | 5.23% |
| 7 | Toronto | 5.90% |
| 8 | SF | 6.26% |
| 9 | Seattle | 6.65% |
| 10 | Boston | 7.85% |
Added San Francisco, Los Angeles, Seattle, and Philadelphia in a single day
Four new US cities added to the prediction platform:
| City | Grid Cells | Prediction Error |
|---|---|---|
| NYC | 446 | 3.73% |
| Chicago | 278 | 3.82% |
| London | 590 | 4.02% |
| Philadelphia | 163 | 4.85% |
| LA | 585 | 5.23% |
| SF | 30 | 6.26% |
| Seattle | 93 | 6.65% |
Dashboard data now updates in real-time with improved area-based filtering
Live report updates and improved report reliability
Significantly faster dashboard loading with unified data fetching
Added comprehensive crime predictions for all five NYC boroughs
New York City Coverage: Full crime prediction support across Manhattan, Brooklyn, Queens, The Bronx, and Staten Island
Best-Performing Model: NYC achieves our lowest prediction error yet at 3.73%, thanks to extensive historical data
| City | Grid Cells | Prediction Error | Records |
|---|---|---|---|
| NYC | 446 | 3.73% | 1.5M |
| Chicago | 278 | 3.82% | 1.2M |
| London | 590 | 4.02% | 800K |
The unified endpoint now serves predictions for three major cities across two continents. Existing integrations continue to work unchanged - just send coordinates and receive predictions.
New snapshot-based dashboard with improved performance
Crime predictions now available for London, UK alongside Chicago with unified auto-routing API
London Coverage: Full crime prediction support for Greater London using Metropolitan Police data
Unified API with Auto-Routing: Send coordinates from any supported city - the API automatically detects location and routes to the correct model
International Expansion: First cross-Atlantic deployment, proving the system works with different police data formats and crime categorizations
| City | Grid Cells | Prediction Accuracy |
|---|---|---|
| Chicago | 278 | 4.32% error |
| London | 590 | 4.02% error |
No changes needed to your integration. Simply send coordinates:
Adopted industry-standard hexagonal grid system for consistent worldwide coverage
Hexagonal Grid System: Migrated from custom square grids to the industry-standard H3 hexagonal system used by major rideshare and logistics companies
Globally Unique Cell IDs: Every prediction cell now has a unique identifier that works anywhere on Earth, enabling multi-city expansion
Unlike squares where corners are 40% farther from the center than edges, hexagons have uniform neighbor distances. This creates more consistent spatial patterns for the model to learn, resulting in better predictions.
New comprehensive dashboard views for patrol, access control, and roster management plus improved data exports
First public release of the crime prediction API with single location, batch, and route risk endpoints
Single Location Predictions: Send any latitude/longitude in Chicago and receive a complete crime probability distribution with risk level assessment
Batch Predictions: Query up to 100 locations in a single request with summary statistics across all locations
Route Risk Assessment: Calculate cumulative crime risk along a travel route with segment-by-segment breakdown and customizable risk weighting
| Endpoint | Description |
|---|---|
| Single Prediction | Get crime probabilities for any location |
| Batch Prediction | Compare multiple locations at once |
| Route Risk | Assess safety along a planned route |
| Coverage Info | Check available geographic bounds |
For each prediction request, you receive:
Improved data export experience with better reliability
Redesigned crime categories and optimized model weights to achieve industry-leading accuracy
Redesigned Crime Categories: Restructured crime classifications into more balanced and meaningful groups for better predictions
Probability Distribution Focus: Shifted focus from simple classification to full probability distributions - now providing the complete picture of crime likelihood
Previously, the system would tell you "this area is high risk for property crime." Now it tells you the complete breakdown: "35% theft risk, 25% assault risk, 20% quiet, 15% vehicle damage, 5% other." This full distribution enables better decision-making.
Enhanced crime prediction model with better probability calibration and honest geographic boundaries
More Accurate Probability Predictions: The model now outputs well-calibrated probability distributions, meaning when we say "35% chance of property crime," you can trust that number
Smarter Handling of Low-Activity Areas: Added intelligent classification for areas with minimal crime activity, preventing false positives in quiet neighborhoods
Honest Geographic Boundaries: Refined the prediction coverage to focus only on populated areas, ensuring accuracy metrics reflect real-world performance
Complete patrol management with dynamic scheduling, checkpoint tracking, and automated notifications
Save your favorite report configurations and view stats across multiple areas
Major patrol management enhancements including mobile route creation and improved GPS accuracy
More reliable login experience and simplified staff permissions
Flexible patrol scheduling with override capabilities
New agent state management features for staff directory
Real-time staff agent status tracking
Enhanced patrol event filtering and map display controls
Search and filter patrol events with status filtering and pagination
New calendar filtering options and schedule management enhancements
Major roster management features and access control improvements
Soft delete for staff members and access control improvements
Complete patrol management system with routes, schedules, and real-time tracking
Complete patrol system with rostering capabilities
Permission fixes and British spelling support
Site area integration and improved patrol event tracking
Enhanced patrol events system with improved map functionality and site management
Resolved permission handling issues
Enhanced analytics for access control and improved patrol management permissions
Simplified patrol scheduling and improved organization access
Bug fixes and improvements for patrol route management
Performance improvements and authentication fixes
New multi-filter support for dashboards and spacer widgets for better organization
New patrol routes feature and improved data visualization
Comprehensive patrol route management system
Interactive patrol route creation with map-based checkpoint management
Complete remarketing campaign system and patrol events tracking
Enhanced admin dashboard and improved data visualization
Complete remarketing capabilities with campaigns, templates, and audiences
Refreshed admin dashboard with improved loading states and date range controls
Enterprise access control, voice-based incident reporting, and faster AI responses
Comprehensive vehicle and person access control with analytics
Comprehensive access control system for managing entry points
Enhanced alert flow configuration and report commenting system
Dynamic alert flow configuration and improved date handling
Add comments to reports for better collaboration
Comprehensive access control with permissions and roles
Enhanced alert flows with webhook support and feature access controls
Webhook support and improved alert triggers
Assign system skills to groups for enhanced capabilities
Customizable data visualization with cards, charts, and widgets
Standardized data models with nested field support in alert flows
Upgraded to WhatsApp Business Platform with new two-stage alert verification and automated reporting
Note: This release upgrades the underlying WhatsApp platform. Existing integrations may require reconfiguration.
Connect alert flows with skills for automated responses
Export skill reports to CSV and Excel formats
Alert flows now support WhatsApp notifications
Import area boundaries directly from GeoJSON files
Comprehensive logging and enhanced alert flow configuration
Automated alert flows for triggering actions based on events
Automated alerts based on data changes
Expanded skill report viewing with detail dialogs and all-reports view
Improved media URL handling and skill validators
Scheduled data exports and improved live map functionality
Enhanced report visualization and data export capabilities
Enhanced admin controls for managing users and permissions
Manage agent groups with skills, output viewing, and chat history
View and manage skill-based reports
Introducing the skills system for automated tasks
Main dashboard with key metrics and improved report management
Comprehensive analytics for community reports with heatmaps and trends
Advanced report search and statistical insights
Dedicated reports page with group exports and improved data handling
Query reports by geographic area
View and filter by geographic areas on the live map
View points within areas and separate enterprise/community reports
Manage sites and draw custom geographic areas
Manage sites, staff, and geographic areas
Switch between organizations and filter data by staff and site
Track and analyze vehicle license plates with analytics dashboard
View statistics for license plate records
Interactive map sidebar with report details and media viewing
View media files and access reports
Secure user authentication and session management
Initial platform launch with core features
The beginning of the Wolf platform
Initial launch of the Wolf Enterprise platform
Namola changelog entries coming soon
Changelog entries for Namola will be added here.
Enhanced mapping features, WhatsApp message templates, and improved media storage
Wolf community safety platform launches with WhatsApp integration, interactive maps, and AI-powered incident reporting